Hassle Free Return Policy
send items to be returned to Jack L. Marcus, Inc. with a
copy of the receipt from your order. We recommend
via UPS so that packages can be traced. Jack L. Marcus, Inc.
will gladly accept returns for refund or exchange within
60 days of purchase.
L. Marcus, Inc.
5300 West Fond du Lac Avenue
Milwaukee, WI 53216-1348
note that soiled, worn, laundered
or damaged merchandise cannot be returned.
of the returned merchandise, we will issue a refund to the
of the merchandise either by check or by credit card credit.
If you have chosen to exchange the merchandise, we will
reship to you free of charge. We cannot accept merchandise
for exchange after 60 days from the date of the order.
Shipping charges are not refundable.
Because Jack L. Marcus, Inc. strives to offer the lowest
possible prices for our merchandise, we can only accept
return or exchange that has been shipped prepaid. If the
merchandise is found to be defective or has been shipped
to you in error,
please contact our customer service department and we will
either reimburse you for reasonable UPS shipping charges
or issue a
call tag for UPS to pick up the merchandise.
For electronics purchases, TV’s can be returned 60
days from the date of order. When these time periods have
expired, please contact the manufacturer
warranty information. Please note that damaged or misused
merchandise will be reshipped at the inmate’s expense.